Reception Supervisor for Mid-Scale Hotel in Amersfoort

NLnest.com

Amersfoort (3811) Full time 1w ago

€ 18,00 – € 21,00

/hour

Mid level

Experience

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Description

A well-established mid-scale hotel in Amersfoort seeks a Reception Supervisor to lead the front desk team and ensure smooth guest reception and service operations.

Daily tasks include overseeing front desk staff, handling guest complaints, coordinating reservations, training new staff, and maintaining high customer service standards.

The position requires leadership skills, problem-solving abilities, and excellent communication in English. Shift work including weekends is expected.

We provide a professional atmosphere, leadership training, and competitive remuneration.

Requirements

• 2+ years experience in hotel front desk roles
• Previous supervisory or team lead experience
• Fluent English speaking skills
• Conflict resolution skills
• Good IT skills with hotel software
• Valid EU working permit

Benefits

• Hourly salary from 18.00 to 21.00 EUR
• Leadership development programs
• Paid breaks and staff discounts
• Supportive management team
• Multicultural working environment

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About the company

NLnest.com

Amsterdam

NLnest connects European workers with verified Dutch employers across the Netherlands. We provide full support including housing, transport, and Dutch employment contracts.