Retail Customer Service Representative for Department Store in Groningen

Join a large department store in Groningen committed to excellent customer service and diverse product offerings. We are looking for customer service representatives fluent in English and preferably Spanish, who can help customers find products, answer queries, and handle transactions efficiently.

Your day-to-day responsibilities will involve advising customers, handling returns and complaints, processing sales, and supporting floor staff with general store upkeep. You will contribute positively to a friendly shopping atmosphere.

The role is onsite with full-time shifts including weekends. The working environment is safe and comfortable with legally mandated breaks and supportive management. Employees work under standard Dutch labor conditions ensuring fair work hours and rights.

We offer a competitive salary, opportunities for advancement, on-the-job training, and a diverse workplace that values multilingual skills.