Mid-Level English Customer Service Administrator with Reporting Tasks

NLnest.com

Tilburg (5011) Full time 1w ago

€ 17,50 – € 20,00

/hour

Mid level

Experience

Positions

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Description

Our Tilburg customer service department seeks a Mid-Level Administrator fluent in English to handle customer inquiries and administrative reporting. We serve international clients requiring timely assistance and accurate record-keeping.

You will respond to customer emails and calls, maintain customer databases, generate weekly customer service performance reports, and collaborate closely with sales and logistics to resolve issues.

The position offers full-time onsite hours with a structured schedule, a collaborative workspace, and access to the latest office technologies.

The hourly wage ranges from 17.50 to 20.00 euros, with paid leave and a supportive work culture encouraging professional growth.

Requirements

• Fluent English communication skills
• 1-3 years of customer service or office administration experience
• Strong MS Excel and reporting skills
• Detail-oriented with analytical mindset
• Ability to work independently and in a team
• Legal work authorization in the Netherlands

Benefits

• Competitive salary
• Paid statutory holidays
• Training and career development
• Friendly and inclusive team atmosphere
• Modern office facilities

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About the company

NLnest.com

Amsterdam

NLnest connects European workers with verified Dutch employers across the Netherlands. We provide full support including housing, transport, and Dutch employment contracts.