Customer Service and Office Support Assistant - Entry Level Role Utrecht

NLnest.com

Utrecht (3511) Full time 1w ago

€ 14,85 – € 15,75

/hour

Entry level

Experience

Positions

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Description

Working for a busy service-oriented office in Utrecht, you will provide customer service and general office support to clients and colleagues. The company fosters a positive work culture and values dependable team members.

Typical daily tasks include answering customer inquiries by phone and email, updating client records, supporting billing and scheduling activities, and assisting with general office maintenance tasks.

A typical workweek is Monday to Friday, 9 to 17, onsite in a collaborative office environment with experienced mentors to guide your development.

Competitive pay and a chance to learn customer relationship management systems are key benefits of this role.

Requirements

• Basic proficiency in English communication
• Customer-focused attitude
• Good typing and data entry skills
• Ability to work accurately and efficiently
• Friendly and professional manner
• Previous experience in customer service helpful but not mandatory
• Available for full-time onsite shifts

Benefits

• Hourly rate above the Dutch minimum wage
• Paid vacation and holidays
• Training on customer service software
• Supportive team environment
• Office easily accessible by public transit

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About the company

NLnest.com

Amsterdam

NLnest connects European workers with verified Dutch employers across the Netherlands. We provide full support including housing, transport, and Dutch employment contracts.