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EL Part-Time English Customer Support Agent for Telecommunications Company
NLnest.comDescription
A growing telecommunications company in Tilburg is hiring Part-Time Customer Support Agents fluent in English to provide assistance to its European user base. This is a frontline role central to customer satisfaction and retention.
Responsibilities include handling customer inquiries via phone and live chat, troubleshooting service issues, creating service tickets, updating customer account information, and escalating technical problems appropriately.
The job includes flexible scheduling options with up to 20 hours per week, working onsite in a modern call center with supportive team leaders and ongoing coaching.
We offer an hourly pay range of 15.00 to 17.00 euros, paid holidays, and opportunities for permanent contract after successful probation.
Requirements
• Customer-oriented with excellent communication skills
• Basic technical knowledge or willingness to learn telecom services
• Ability to work afternoons, evenings, and weekends
• Comfortable with call center software and multitasking
• Right to work in the Netherlands
Benefits
• Paid statutory holidays
• Flexible work hours
• Permanent contract possibility
• Training and development support
Interested in this position?
Apply now - it only takes a few minutes.
About the company
NLnest.com
AmsterdamNLnest connects European workers with verified Dutch employers across the Netherlands. We provide full support including housing, transport, and Dutch employment contracts.
Working in NL: Guides
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