Part-Time English Customer Service Representative for Retail Support

We are a dynamic retail support center located in Tilburg, focused on providing excellent customer experiences to English-speaking clients across Europe. Join our friendly team where your role will be pivotal in supporting customers regarding product inquiries, order tracking, and returns management.

Your daily responsibilities include answering customer emails and calls in English, resolving order and delivery issues efficiently, updating customer accounts, and collaborating with warehouse teams to ensure timely deliveries. You will use our CRM system to log interactions and feedback for continuous service improvement.

Working conditions include part-time shifts up to 24 hours weekly in a well-lit modern office environment. We offer flexible scheduling options including afternoon and early evening shifts, with supportive colleagues and regular training sessions for skill development.

We offer a competitive hourly wage between 14.71 and 16.00 euros, paid holidays, performance bonuses, and professional growth opportunities within our company.